A United foreman, a senior field engineering representative and a member service representative (MSR) were honored for their bravery…

The global supply chain shortage has put a strain on every industry across the country, including utilities who are busily building…

Unless they stay up year-round until they are  summoned for seasonal duty again, it’s the time of year many members go about the time…

Dani Marchant and Carol Karsky didn’t let the gray skies in Burleson keep them away Oct. 15 from United’s Member Appreciation Day.

As if consumers today haven’t already worn out the carpet praying for fewer financial hurdles to jump, one more untimely challenge is…

Often installed in a closet or a dark corner of the garage, water heaters usually stay out of sight and out of mind for the average…

Members gave United a score of 89 for the second  quarter in the 2021 American Customer Satisfaction Index (ACSI®), which kept the…

Jamila Jimison was so fed up with the “leading national brand” of internet provider that she would go to Starbucks several miles from…