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  • Text your outage 24/7. Sign up. Text OUT to 85700. You're automatically added to our outage map. Click for more.
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  • Sign up this summer for Beat the Peak! We'll let you know when to save energy through text or email.
  • Are you ready to experience high-speed broadband internet service? It's coming! Read about it here!
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Metering Upgrade

  • https://ucs.net/sites/default/files/revslider/image/Meter%20Changeout%20header_0.jpg

 

 PREPARE FOR METERING SYSTEM UPGRADE


In order to serve members better, United Cooperative Services will begin upgrading its metering system to the newest and most advanced technology available.

United first began using the new meters in 2016 in a number of areas. Beginning in the spring of 2020, United’s contractor began a system-wide meter exchange throughout the service territory. United was forced to perform the upgrade after the old meter's manufacturer announced it will no longer support the old system with replacement parts and service.

The metering technology that measures usage is the same as the old meter we replaced. However, the new meter sends usage and other data in 15-minute increments over a mesh network. The obsolete model sent data back to the co-op offices over the power lines, which in some cases took several days.

Better data allow United to respond faster to outages. Also, our energy advisors can use it  to more accurately detail our members' usage patterns, which in turn can help them detect malfunctioning equipment in the home or help better explain to members how they can save energy and energy dollars (Read BENEFITS OF BETER DATA below). The new meters provide increased operating efficiencies to United since connection orders can be conducted remotely rather than in-person.

Members likely will never notice a difference between the older, second-generation meter outside their homes and businesses and a new cutting-edge wireless meter. Technicians began with an initial 24,000-meter deployment in the cooperative’s easternmost service area. Similar deployments will follow every year until all old meters have been replaced.

In order to perform the meter exchange, a momentary interruption of power is necessary. Contractors will use proper health and safety recommendations for interacting with members during the COVID-19 pandemic. We apologize in advance for any inconvenience this may cause. The graphic below lists what members may experience during the process. Read more about it here:

ADVANCED METERING STORY  BENEFITS OF BETTER DATA

United's last system-wide meter upgrade occurred between 2004 and 2007.

 

What%20to%20Expect%20Meter.jpg

 

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Call Us

Cleburne (817) 556-4000
Stephenville (254) 965-3153
Burleson (817) 447-9292
Joshua (817) 556-4000
Granbury (817) 326-5232
Meridian (254) 435-2832
Possum Kingdom (940) 779-2985
Internet Support (833) FASTUCS (327-8827)

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©2023 United Cooperative Services. Delivering exceptional service and value.

  • ABOUT US
    • About Us
    • About Your United Co-op
    • Board of Directors
    • Board Meetings
    • Bylaws
    • Community Involvement
    • Frequently Asked Questions About United
    • Leadership
    • Office Locations
    • Member Rights
    • Power Line Safety Act
    • Privacy Policy
    • Rates & Tariff
    • Safety Culture
    • Deregulation
    • PURPA-EISA
    • Securitization After Uri
  • PROGRAMS
    • Programs
    • Arcing Demonstrations
    • Assistance
    • Beat the Peak Sign-Up
    • Brazos Hardship Fund
    • Co-op Connections Card
    • Energy Audits
    • Internet
    • Operation Round Up
    • Rebate Programs
    • Renewable Energy
    • Scholarships
    • Thermostat Program
    • United Community Solar
    • Vegetation Management Program
    • Youth Tour
  • MY COOPERATIVE
    • Contact Us
    • Outage Texting
    • Report an Outage/Outage Map
    • Annual Meeting
    • Arcing Demonstrations
    • Billing and Payments
    • Careers
    • Cooperative Links
    • Electrical Safety
    • Electric Vehicles
    • Member Appreciation Day
    • Member Dividends
    • Metering Upgrade
    • Rate Watch
    • Rural Friends/ACRE
    • Together We Save
  • MY HOME
    • My Home
    • Energy Innovation
      • In-Home Energy Use Display
  • MY BUSINESS
    • My Business
    • United is Open for Business
  • NEW CONSTRUCTION
    • New Construction
  • NEWS AND INFORMATION
    • News and Information
    • News Releases
    • Annual Reports
    • PowerTalk Archive
    • Browser Requirements